1. Information We Collect

Personal Information You Provide to Us

We collect personal information that you voluntarily provide to us when you:

• Register on the Site or our Apps
• Express interest in our products or services
• Participate in activities such as online forums, contests, or giveaways
• Contact us directly for support or inquiries

Types of personal information collected may include:

• Identifying details: Name, address, telephone number, email address
• Transactional details: Purchase history, payment details (processed securely by third-party payment providers)
• Social Media Information: If you connect through social media services, we may collect your profile information as permitted by those services

Information Automatically Collected

Some information is collected automatically when you visit our Sites, including:

• Technical Data: IP address, browser type, device characteristics, and operating system
• Usage Data: Interaction details, referring URLs, and timestamps
• Cookies and Tracking Technologies: We collect data via cookies and other tracking technologies (see our Cookies Policy for more details)

2. How We Use Your Information

We process your personal information based on legitimate business interests, contractual obligations, legal requirements, and/or your consent. The purposes include:

• Account Creation & Login
• Marketing & Promotions
• Order Fulfillment
• Security & Fraud Prevention
• Legal Compliance
• User Experience Enhancement

Restrictions on Google Workspace API Usage

Communi will not use Google Workspace APIs to develop, improve, or train generalized or non-personalized AI and/or machine learning models.

3. Sharing of Your Information

We only share your personal data in the following cases:

• Legal Obligations
• Service Providers
• Business Transfers
• Advertising & Marketing Partners
• With Your Consent

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of sensitive data
• Access controls and authentication measures
• Regular security audits

6. Your Privacy Rights & How to Exercise Them

Depending on your jurisdiction, you may have specific rights regarding your personal data. These rights vary under the GDPR (EU/UK), PDPA (Singapore), and CCPA (California, US), but Communi applies a unified standard globally for all users where possible.

Your Rights Include:

• Right of Access – You may request a copy of the personal data we hold about you.
• Right of Rectification – You may request correction of inaccurate or incomplete personal data.
• Right of Erasure (“Right to be Forgotten”) – You may request deletion of your personal data, subject to retention obligations (e.g., for tax, compliance, or dispute purposes).
• Right to Restrict Processing – You may request limits on how we use your data.
• Right to Data Portability – You may request to receive your personal data in a structured, commonly used, machine-readable format, and to transfer it to another provider.
• Right to Object – You may object to certain processing activities, including direct marketing.
• Right to Withdraw Consent – Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
• Right to Non-Discrimination – California residents are entitled to equal services and pricing even if they exercise privacy rights.
• Right to Lodge a Complaint – You may contact your local data protection authority if you believe your rights are infringed.

How to Exercise Your Rights:

• Submit a request via our Support Center or by contacting our Data Protection Officer at daniel.kung@lduasia.com.
• We will acknowledge your request within seven (7) business days and respond within thirty (30) days, subject to extensions permitted by law.
• We may require reasonable verification of your identity before fulfilling a request.
• If we decline your request, we will provide reasons unless legally prohibited.
• You may escalate unresolved concerns to your local data protection authority (e.g., PDPC in Singapore, ICO in the UK, CNIL in France, or your state privacy regulator in the US).

7. Children’s Privacy

We do not knowingly collect or market to children under 18.

8. Cookies & Tracking Technologies

We use cookies to improve your experience. See our Cookies Policy for details.

9. International Data Transfers

If you access our services outside the US, your data may be transferred internationally.

10. Data Protection Officer

We take data privacy and protection seriously at Communi. To ensure we uphold the highest standards in data handling and compliance, we have appointed a Data Protection Officer (DPO).

Contact:

Daniel Kung
Data Protection Officer
daniel.kung@lduasia.com

11. Data Storage and Server Locations

To ensure reliable performance and compliance with data protection regulations, Communi utilizes a geographically distributed infrastructure for storing and processing user data.

• Primary servers are located in the United States.
• EU/UK users’ data may be stored within the EU/UK or in close geographic proximity, in accordance with GDPR.
• All storage environments are protected by encryption, access controls, and audit measures.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be effective upon posting unless otherwise required by law.