These Affiliate Program Terms (the "Affiliate Terms") govern your participation in the Communi Affiliate Program (the "Program") and form part of the Communi Terms & Conditions.

The Program is operated by Daom Limited trading as Communi (New Zealand company no. 9403442), 25 Broderick Road, Johnsonville, Wellington 6037, New Zealand.

By enrolling or continuing to participate, you ("Affiliate", "you") agree to these Affiliate Terms. If you do not agree, you may not participate.

Important notice to affiliates

Commissions are calculated only on Net Transaction Value (NTV), never on gross revenue. Commission is based on what Communi actually receives after payment processing fees, currency conversion, taxes (such as GST or VAT), chargebacks, reversals and refunds.

Example: a $100 sale, less $3 processing fees and $10 VAT, gives NTV of $87. At a 40% commission rate your payout is $34.80.

Commissions must be withdrawn within six (6) months of becoming available for withdrawal. The six months only runs while you are actually able to withdraw. Any activity on your account resets it. We will email you twice before any balance expires. Balances that have never reached the Minimum Payout Threshold do not expire.

Our Dashboard and accounting records are our system of record for tracking, attribution and commission calculations, and are correct absent manifest error. If you think something is wrong, tell us — clause 12 explains how, and what we do about it.

1. Interpretation and definitions

Headings are for convenience. "Including" means "including but not limited to". Singular includes plural. "You" includes your successors and permitted assigns. "Communi", "we", "our" and "us" mean Daom Limited trading as Communi and its related companies, successors and permitted assigns.

• Affiliate Dashboard — Communi's system of record for tracking, attribution, commission calculations, adjustments, reserves, clawbacks and payouts.
• Available Commission — a cleared commission eligible for payout, subject to the Withdrawal Window in clause 7.
• Account Activity — any of: submitting a Payout Request; signing in to the Affiliate Dashboard; updating your payout or tax details; or contacting the Support Centre about your balance.
• Minimum Payout Threshold — the minimum balance shown in the Dashboard that must be met before a payout is processed.
• Net Transaction Value (NTV) — the amount actually received by Communi for a Qualifying Transaction after deducting refunds, chargebacks, reversals, payment processing fees, currency conversion costs, taxes, levies and other statutory deductions.
• Payout Request — a request to withdraw funds submitted through the Affiliate Dashboard, or a payout automatically initiated by Communi under a standing payout instruction you have set.
• Pending Commission — a provisional commission shown in the Dashboard that has not yet cleared the refund holding period.
• Qualifying Transaction — a valid, completed, paid purchase tracked under the Program, not subject to refund, cancellation, fraud or self-purchase.
• Support Centre — Communi's official ticketing platform for disputes and enquiries.
• Withdrawable Commission — an Available Commission for which all of the following are true: (a) your total Available Commission balance meets the Minimum Payout Threshold; (b) you have supplied valid payout details and completed any tax or verification requirements we have requested; and (c) no reserve, payout hold, investigation or account suspension applies. An Available Commission is not a Withdrawable Commission until all three are satisfied.
• Withdrawal Window — the period of six (6) months beginning on the day a commission first becomes a Withdrawable Commission, during which you may request payment of it.

2. Eligibility and enrolment

To join you must hold a valid Communi account in good standing, be at least 18 years old, and provide accurate payout and tax information and complete any identity verification we request.

We may accept or decline an application at our discretion. Where we decline, suspend or terminate an account and commission is affected, we will tell you the reason, unless doing so would prejudice an investigation, breach someone else's privacy, or breach a legal obligation.

Affiliates are limited to one account unless we approve otherwise. Duplicate or fraudulent applications may result in loss of commission on the affected transactions.

3. Your status

You are an independent contractor. Nothing in these Affiliate Terms creates an employment relationship, partnership, joint venture or agency between you and Communi. You have no authority to enter into commitments, make representations or incur liabilities on Communi's behalf, and you must not hold yourself out as able to do so. You are responsible for your own tax, ACC levies and any other obligations arising from your own business.

4. Commission basis

All commissions are calculated exclusively on NTV. Gross revenue is never used.

5. Commission rates and attribution

• Unless stated otherwise, the standard commission rate is 40% of NTV.
• Attribution uses Communi's first-cookie model within the published cookie window.
• Attribution may be adjusted where fraud, self-purchase or misattribution is detected.
• The Affiliate Dashboard records attribution and commission calculations and is correct absent manifest error.

If we change the commission rate or the attribution model, we will give you at least 30 days' notice first. A change does not affect commission already earned.

6. Pending, approval and payouts

• Commissions remain Pending for thirty-two (32) days to cover the refund period plus a buffer, then become Available.
• Payouts require an account in good standing, the Minimum Payout Threshold to be met, and any tax or verification requirements to be completed.
• Payouts are made in USD by the method shown in your Dashboard. You are responsible for any currency conversion your bank applies.
• You are responsible for making sure your payout details are correct. We are not liable for failed or delayed payments caused by incorrect details, or by your bank or payment provider — but see clause 15 for what we remain liable for.
• If the Minimum Payout Threshold is not reached, your balance stays available and accumulates. It does not expire under clause 7.
• We may delay a payout to investigate suspected fraud or to complete a compliance check. Where we do, we will tell you and give you an expected timeframe, unless telling you would prejudice the investigation.

7. Withdrawal Window and expiry of unclaimed commissions

1. Six-month window. Each commission must be withdrawn within six (6) months of the day it first becomes a Withdrawable Commission. If it is not withdrawn within its Withdrawal Window, and we have given the notices required by paragraph 4, your entitlement to that commission expires: the amount ceases to be payable by Communi, ceases to be a debt owed to you, and is removed from your Dashboard balance.
2. The window only runs while you can actually withdraw. The Withdrawal Window does not begin, and is paused for any period during which, payment is prevented by something Communi controls or requires, including where:
   1. your balance has not reached the Minimum Payout Threshold;
   2. we have requested tax or verification documentation that has not yet been processed;
   3. a reserve, payout hold, fraud review or compliance investigation applies to your account;
   4. your account is suspended;
   5. we do not offer a payout method available to you in your country of residence; or
   6. you have submitted a Payout Request that has not yet been paid.

   The Withdrawal Window resumes on the day the relevant condition ends. Time that has already run is not lost.

3. Any activity resets the clock. Account Activity restarts the Withdrawal Window for a further six (6) months from the date of that activity, for every Available Commission then held in your account. There is no charge and no minimum you must do.
4. Notice before anything expires. We will not expire any commission unless we have sent at least two written notices to the email address registered on your account — one no later than thirty (30) days before the end of the Withdrawal Window, and one no later than seven (7) days before it ends — and displayed a notice in your Dashboard for that period. Each notice will state the amount at risk, the date the window ends, and how to withdraw the funds or reset the window. If a notice is returned undelivered we will make one further reasonable attempt to contact you before the commission expires. You are responsible for keeping your registered email address current.
5. Balances below the Minimum Payout Threshold never expire under this clause. If your total Available Commission balance has never reached the Minimum Payout Threshold, it does not expire. If you close your account or leave the Program, we will waive the Minimum Payout Threshold and pay that balance to you, less any third-party transfer fee actually incurred.
6. Reinstatement. If a commission expires and you tell the Support Centre within ninety (90) days that you did not receive the notices in paragraph 4 for a reason within Communi's control, we will reinstate the commission and start a fresh Withdrawal Window.
7. Why this clause exists. The parties acknowledge that this clause is reasonably necessary to protect Communi's legitimate interests in closing accounting periods without carrying indefinite contingent liabilities; complying with record-retention, tax and verification obligations that limit how long payout and identity records may be held; and the practical limits of payment providers, which will not process payouts against stale or unverified beneficiary details.
8. Local law prevails. This clause does not apply to the extent that the law of your country, state or territory of residence prohibits the expiry or forfeiture of amounts owed to you, or requires those amounts to be paid to a government authority. Where such a law applies, we will deal with the amount as that law requires, including by paying it to the relevant authority — for example as unclaimed money under the Unclaimed Money Act 1971 (New Zealand), or under applicable United States state unclaimed property law.
9. When this clause starts to apply. This clause applies only to commissions that become Withdrawable Commissions on or after 22 July 2026. For commissions already Available before that date, the Withdrawal Window begins on 22 July 2026. No commission earned before that date expires earlier than 22 January 2027.

8. Adjustments, clawbacks and reserves

We may deduct, offset or claw back commissions from pending or future payouts where a refund, chargeback or reversal occurs; a transaction is later found to be invalid, fraudulent or non-qualifying; fees or taxes are applied after the sale; or a calculation error is identified.

Negative balances may arise and are carried forward until recovered. We may hold a reasonable reserve against anticipated chargebacks or adjustments; reserves are released on a rolling basis or on Program exit. Where we apply a clawback or a reserve we will show it in your Dashboard with the transaction it relates to.

9. Your obligations

You must:

• promote Communi truthfully and lawfully;
• disclose that you are an affiliate wherever you promote us, clearly and prominently. In New Zealand this is required by ss 9 and 13 of the Fair Trading Act 1986 and the ASA Advertising Standards Code; in Australia by the Australian Consumer Law and ACCC guidance; in the United States by the FTC Endorsement Guides. Similar rules apply in the UK and EU;
• use approved promotional materials where we provide them.

You must not:

• engage in spam, cookie stuffing or deceptive practices;
• use incentivised traffic (cash rewards, giveaways) unless we approve it in advance;
• promote Communi on adult, hateful, extremist or illegal websites;
• bid on Communi trade marks or use confusingly similar domains;
• harass or threaten Communi staff or users;
• use fraudulent or automated methods to generate traffic or sales;
• misrepresent Communi's services, features or pricing.

10. Representations and warranties

You represent and warrant that you have the legal right and authority to enter into these Affiliate Terms; that your participation will not breach any law or any obligation you owe to someone else; that the information you give us (including payout and tax details) is accurate and complete; that you will comply with applicable advertising, consumer protection and privacy law when promoting Communi; and that you will not make false, misleading or unsubstantiated claims about Communi.

11. Audit

We may, on reasonable notice, audit your promotional activity, websites and traffic sources to check compliance with these Affiliate Terms. You must cooperate, including by providing traffic logs, marketing materials and records of promotional activity.

If you do not cooperate with a reasonable audit request we may suspend or terminate your participation. Commission is only reversed where the audit shows the relevant transactions were not properly earned under these Affiliate Terms.

12. Disputes about commission

Raise it through the Support Centre or at support@communi.com, with the detail you have.

Please raise a dispute about a commission calculation within thirty (30) days of the relevant payout date, so we can investigate while the records are fresh. This is a notification period, not a waiver — it does not limit any legal right you have, including your rights under the Limitation Act 2010, the Fair Trading Act 1986 or the Consumer Guarantees Act 1993.

We will acknowledge within 2 business days and aim to respond substantively within 10 business days. If we find an error we will correct it and pay any shortfall.

Complaints raised in group posts, chats or public forums are not tracked and may not be seen — please use the Support Centre so we have a record and can respond.

Talk to us first. We ask you to raise the issue with us through the Support Centre so we can try to fix it. We will acknowledge within 2 business days and aim to respond substantively within 10 business days.

You do not have to wait for us. Using our internal process is not a precondition to any legal right you have. You may at any time:

• take a claim to the Disputes Tribunal (claims up to $60,000) or the District Court;
• complain to the Commerce Commission about conduct under the Fair Trading Act 1986 or Consumer Guarantees Act 1993 — comcom.govt.nz;
• complain to the Office of the Privacy Commissioner about how we have handled your personal information — privacy.org.nz;
• contact the Approved Agency under the Harmful Digital Communications Act 2015 about harmful content — currently Netsafe, netsafe.org.nz;
• contact Consumer Protection (MBIE) for free guidance — consumerprotection.govt.nz.

13. Suspension and termination

We may suspend or terminate your participation for breach of these Affiliate Terms or the Terms & Conditions; fraudulent, unlawful or misleading activity; conduct causing serious reputational harm to Communi; or failure to complete tax or verification obligations.

On termination:

• commission tied to refunded, cancelled, fraudulent or adjusted transactions is reversed;
• access to the Dashboard and affiliate community may be revoked;
• we may withhold reserves until final reconciliation;
• where we terminate for a reason other than breach, fraud or unlawful conduct, or where you leave voluntarily, your Withdrawable Commissions remain payable and you have ninety (90) days from termination to withdraw them.

14. Public statements

We ask that you raise concerns with us directly rather than publicly, so we can fix them.

You must not knowingly make false or misleading statements about Communi, its products, services or staff. Nothing in this clause prevents you from giving an honest opinion or review, making a disclosure required or protected by law, complaining to a regulator or dispute resolution body, or giving evidence in a legal proceeding.

Breach of this clause may result in termination of your participation. It does not result in loss of commission you have already earned.

15. Warranties, consumer rights and liability

The Program is provided on an "as is" basis, and we do not warrant particular earnings, tracking accuracy or uninterrupted availability. Results depend on your own efforts and on market conditions outside our control.

Your rights under New Zealand consumer law. If you are a consumer as defined in the Consumer Guarantees Act 1993, you have guarantees under that Act — including that our services will be supplied with reasonable care and skill, be reasonably fit for purpose, and be supplied within a reasonable time — and rights under the Fair Trading Act 1986. Nothing in these terms excludes, restricts or modifies those rights, and any part of these terms that purports to do so does not apply to you. Where a limitation or exclusion in these terms cannot lawfully apply to you, it is to be read as applying only to the maximum extent the law allows.

Business users. If you acquire our services in trade, and you and Communi are both in trade, then under s 43(2) of the Consumer Guarantees Act 1993 and s 5D of the Fair Trading Act 1986 you and Communi agree that the Consumer Guarantees Act 1993 and ss 9, 12A, 13 and 14(1) of the Fair Trading Act 1986 do not apply. You acknowledge this exclusion is fair and reasonable, that you had the opportunity to take legal advice, and that our pricing reflects it. This clause does not apply to the unfair contract terms provisions of the Fair Trading Act 1986, which cannot be contracted out of.

Other countries. Nothing in these terms excludes, restricts or modifies any right or remedy available to you under the Australian Consumer Law, UK or EU consumer legislation, or any other consumer protection law of your country of residence that cannot be excluded by agreement. To the extent of any inconsistency, that law prevails.

What we are not liable for. To the extent permitted by law, Communi is not liable for indirect or consequential loss, loss of profits, loss of opportunity, loss of goodwill, or loss of data, however caused.

Cap. To the extent permitted by law, Communi's total liability to you under or in connection with these terms in any 12-month period is limited to the greater of (a) NZ$500 and (b) the total amount you paid to Communi, or that Communi paid to you in commission, in the 12 months before the event giving rise to the liability.

What the cap does not cover. Nothing in these terms limits Communi's liability for death or personal injury caused by its negligence, for fraud or fraudulent misrepresentation, for any liability under the Consumer Guarantees Act 1993 or Fair Trading Act 1986 that cannot lawfully be limited, or for any other liability that cannot lawfully be limited.

16. Indemnity

You indemnify Communi against claims, losses, damages and liabilities arising from your breach of these Affiliate Terms, your unlawful or misleading promotional activity, or misrepresentations you make about Communi. This indemnity does not extend to loss caused by Communi's own breach, negligence or unlawful conduct.

17. Changes to these Affiliate Terms

How we change these terms. We may change these terms. If a change is material — for example a change to fees, to commission rates, to how or when money is paid, or a reduction in what we provide — we will give you at least thirty (30) days' notice by email to your registered address and by notice in the platform before it takes effect.

Your right to leave. If you do not accept a material change, you may cancel your account before it takes effect, and we will refund any fees you have paid for a period after cancellation. Continuing to use the platform after a material change takes effect means you accept it.

Changes that need a signature. For changes that reduce money owed to you, we may require you to confirm acceptance (for example by clicking "I agree") before your next payout is processed.

18. Governing law and jurisdiction

Governing law. These terms are governed by the laws of New Zealand.

Jurisdiction. The New Zealand courts have non-exclusive jurisdiction over any dispute arising out of or in connection with these terms. Nothing in this clause prevents you from bringing a claim in the Disputes Tribunal, or in any court or tribunal of your country of residence where the law of that country gives you that right.

19. General

• Assignment. You may not assign your rights or obligations. We may assign in connection with a merger, acquisition or sale of the business.
• Severability. If a provision is invalid or unenforceable, the rest remains in force.
• Survival. Clauses on NTV, adjustments and clawbacks, the Withdrawal Window and expiry of unclaimed commissions, disputes, indemnity, liability, audit, public statements, and representations and warranties survive termination.
• Entire agreement. These Affiliate Terms and the Communi Terms & Conditions are the entire agreement between you and Communi about the Program.