FAQs & Transparency
1. What personal data does Communi collect?
Communi collects data such as your name, email address, IP address, and activity within the platform. If you’re an admin, we may also collect additional information related to your community’s management.
2. How does Communi use my personal information?
We use your data to improve our services, personalize your experience, ensure security, comply with legal obligations, and, with your consent, provide relevant marketing and updates.
3. Is my data shared with third parties?
We do not sell your data. However, we may share information with third-party service providers for essential functions like payment processing, analytics, and security compliance.
4. What rights do I have under GDPR?
If you’re a resident of the EU, you have the right to access, rectify, delete, or restrict your personal data. You can also object to data processing and request data portability.
5. How do I request the deletion of my data?
You can request data deletion by contacting our support team at [Support Link]. However, some data may be retained for legal or security reasons.
6. Do admins have separate privacy responsibilities?
Yes. Admins managing communities on Communi must ensure compliance with GDPR, particularly regarding data collection, imprint visibility, and user consent.
7. How do I update my privacy settings
You can manage your privacy preferences in your account settings under the Help Center -> Privacy Center section.
8. Are Zoom calls recorded, and how is consent handled?
If an admin records Zoom meetings, explicit consent from participants is required before the session starts. Users who do not consent should avoid enabling their video/audio.
9. How does Communi handle third-party integrations?
If a third-party tool (e.g., Zapier) is used within a community, users must opt-in before their data is shared. Admins are responsible for ensuring compliance with this process.
10. How often is the privacy policy updated?
We update our privacy policy periodically to remain compliant with legal requirements. Changes will be communicated via email or notifications.
If you have further questions, feel free to reach out to our support team.
Communi collects data such as your name, email address, IP address, and activity within the platform. If you’re an admin, we may also collect additional information related to your community’s management.
2. How does Communi use my personal information?
We use your data to improve our services, personalize your experience, ensure security, comply with legal obligations, and, with your consent, provide relevant marketing and updates.
3. Is my data shared with third parties?
We do not sell your data. However, we may share information with third-party service providers for essential functions like payment processing, analytics, and security compliance.
4. What rights do I have under GDPR?
If you’re a resident of the EU, you have the right to access, rectify, delete, or restrict your personal data. You can also object to data processing and request data portability.
5. How do I request the deletion of my data?
You can request data deletion by contacting our support team at [Support Link]. However, some data may be retained for legal or security reasons.
6. Do admins have separate privacy responsibilities?
Yes. Admins managing communities on Communi must ensure compliance with GDPR, particularly regarding data collection, imprint visibility, and user consent.
7. How do I update my privacy settings
You can manage your privacy preferences in your account settings under the Help Center -> Privacy Center section.
8. Are Zoom calls recorded, and how is consent handled?
If an admin records Zoom meetings, explicit consent from participants is required before the session starts. Users who do not consent should avoid enabling their video/audio.
9. How does Communi handle third-party integrations?
If a third-party tool (e.g., Zapier) is used within a community, users must opt-in before their data is shared. Admins are responsible for ensuring compliance with this process.
10. How often is the privacy policy updated?
We update our privacy policy periodically to remain compliant with legal requirements. Changes will be communicated via email or notifications.
If you have further questions, feel free to reach out to our support team.